Credit Control Technician with Italian & English | Técnico de Control de Crédito con Italiano e Inglés

Do you love having fun and enjoying every second? This is how we believe work should be!

The Credit Control department is waiting for you!

What can we say about us? We are flexible, dynamic, and always up to date with what’s going on out there and we have the best teams in our offices!

We create experiences, smile! You found us!

Your mission:

Ensure customers pay within their agreed payment terms, chasing payments if necessary, as per the company’s debt collection procedure.

What will the role entail?:

• To familiarize self with all credit control, accounting, quality, and other relevant company procedures
• Daily handling of all cash issues or customers complaint
• Ensuring satisfactory credit references are obtained for all customers

• Maintain & reduce DSO (Daily Sales Outstanding) following Credit Group Policies.
• Daily cash posting.
• Create a cooperative working relationship with sales and customer service departments
• Actively managing the Accounts Receivable for Italian and other European markets.
• Monitoring and chasing outstanding debts.
• Daily communication with the Customer Service Department and sales team in these countries, regarding their collection activities and debtor agreements/issues.
• Releasing orders and making weekly aging and outstanding reports.
• Communication and requesting the credit limit with our Credit Insurance Agency.
• Set up and standardizing procedures regarding reminders, claims, complaints, etc.

Who will you report to?

Credit Control Manager